These Terms and Conditions apply to all purchases made directly through Emma Bugg Contemporary Jewellery and State of Flux Workshop. By purchasing or placing an order, you agree to the terms outlined below.

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1. Products

1.1 Each piece of jewellery is handcrafted by me, Emma Bugg, either through direct purchase or via State of Flux Workshop. Slight variations in size, colour, and texture are a natural result of the handmade process, making each item unique.
1.2 I strive to provide accurate descriptions and images of each piece, but colours may vary slightly due to different screen settings.

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2. Pricing and Payment

2.1 All prices are listed in $AU and include applicable taxes unless otherwise stated.
2.2 Full payment is required at the time of purchase through the payment methods I accept.
2.3 Prices are subject to change without notice, but any changes will not affect confirmed orders.

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3. Orders and Shipping

3.1 Timeframe for specific orders to be advised when design is finalised. 
3.2 Shipping costs and estimated delivery times are provided at time of purchase
3.3 For international orders, any customs duties, taxes, or delays caused by customs are the responsibility of the buyer.

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4. Returns and Exchanges

4.1 Due to the bespoke nature of my jewellery, we cannot accept returns or exchanges unless the item is faulty.
4.2 If your jewellery arrives damaged or defective, please make contact within 14 days of delivery with photos of the issue so it can be resolved
4.3 Approved returns must be unused and in their original packaging. Return shipping costs are the buyer's responsibility unless otherwise agreed.

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5. Custom and Commissioned Pieces

5.1 A non-refundable deposit of 50% is required to begin any custom or commissioned work.
5.2 For custom pieces, I offer up to 3 design revisions. Additional revisions may incur extra charges.
5.3 Custom and commissioned pieces are non-refundable, as they are created specifically for you.

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6. Care Instructions

6.1 To ensure your jewellery lasts a lifetime, please follow the care instructions provided. I am not responsible for damage caused by improper care or use.

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7. Intellectual Property

7.1 All designs, images, and content associated with Emma Bugg Contemporary Jewellery and items sold through State of Flux Workshop are my intellectual property and may not be reproduced without permission.

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8. Liability

8.1 I am not liable for any loss, damage, or injury resulting from the use of my jewellery beyond its intended purpose.

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9. Amendments

9.1 These Terms and Conditions may be updated from time to time. The latest version will always be available on my website or provided upon request.

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10. Contact

If you have any questions or concerns, feel free to make contact